Service Advisor

February 19 2019,

At Destination Mazda Vancouver we are constantly challenging and seeking to redefine our Service Department in order to provide extraordinary customer experience, transparency and high-quality service and repair to all car owners in Great Vancouver.

Our busy dealership is looking for a Service Advisor who is comfortable working in a fast-paced environment, can juggle multiple service department needs, uphold professional / complex interactions with guests and values the integrity of team work.

What our store can provide for you:

Dynamic, collaborative and team-oriented culture.

  • Generous compensation structure.
  • Competitive Group Health Benefits Program.
  • Training and Development support.
  • Career advancement opportunities.

What YOU bring to the table:

  • Previous experience working in an Automotive Service Advisor role.
    • Must be able to fully understand guidelines, policies and procedures within the industry.
  • You can confidently handle familiar AND unfamiliar work situations that may arise.
    • Challenge? NO PROBLEM! You like to take on a challenge!
  • You live off the satisfaction of helping people out!
  • You are willing to jump in and roll up your sleeves when necessary!

What You’ll Be Doing:

Serve clients efficiently to ensure client expectations are met or exceeded.

  • Explain the type of service work scheduled to clients.
  • Identify additional service work required for vehicles and effectively communicate to clients.
  • Complete repair orders, ensuring all information is correctly entered into system.
  • Conduct follow-up calls with customers.
  • Follow manufacturer’s policy and procedure requirements.
  • Maintain necessary product knowledge.
  • Other tasks as assigned by supervisor. 

We invite you to submit your resume for review and consideration, please forward accordingly to our Human Resources Department at


Thank you for your interest with Destination Auto Group.