Incredibly good guest service compare to other car dealers we had.
Absolutely we had to sanitize hands and cars for test driving and also pens to sign a paper work...
Roman was very professional and knowledgeable of the product. He looked after for my best interest, and made me feel like a valued customer. Thank you and keep up the good work!
Yes, it was adequate. Social distancing was common between the customers and the staff. All the staff wore masks. There were plastic screens on the table between the staff and customers. Hand sanitizer were available and signs were put up to remind customers to wear masks and to social distance amongst each other. I am not sure what Destination's policy is for the amount of customers allowed on the premises, but on that Saturday morning, there weren't that much there.
The sales team were very knowledgeable of the product and the solutions available, for example, the financing solutions available to lower my payment. Also, I was expecting a longer process to receive my vehicle. Maybe a few days wait where I had to come back to Destination Mazda, but I was very surprise that I received it a little over 2 hours. That was nice.
Other Articles That May Interest You
I received the VIP treatment.
Overall a great experience with all the staff at Destination Mazda - from the sales consultant...
Diagnosed and fixed within 24 hours at a very reasonable cost
Iris and her team are amazing. My car needed broke down - she was able to get the problem...
The dealership was clearly clean and sanitised and the covid protocols seemed thorough
The dealership was clearly clean and sanitised and the covid protocols seemed thorough Our...
Kept in touch let me know what was going on with my vehicle
Distancing in place. Clean pen and wiped down debt machine which I liked Kept in touch let me...
There was a covid check-in using a QR code and hand sanitizer
Ibrahim was wonderful! There was a covid check-in using a QR code and hand sanitizer positioned...
